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Digital Onboarding
Digital Onboarding enables new customers to open a Bank of Khartoum account online without the need to visit a branch. You can swiftly and safely activate your account, verify your identity, and submit your personal information through an easy and guided process. The goal of our online digital onboarding service is to increase banking's accessibility, convenience, and security from any location at any time.
Ready to Get Started?
To get started with our online onboarding process, click the link now:
Benefits
Fast & Convenient
Complete the process in just a few minutes.
Secure
Bank-level encryption and verification for your protection.
Accessible
Available from anywhere in Sudan.
Requirements
- Sudanese National ID or Passport (Both valid and expired passport are accepted)
- A mobile number and email address
Do's & Don'ts
Do's
- Throughout the process, make sure your internet connection is steady.
- Use a valid mobile number and email for communication.
- Follow the instructions for face or ID verification.
- Use a white paper and sign three times (similar signature).
Don'ts
- Don’t use fake or altered documents – they will be rejected.
- Avoid using someone else’s identity – it's against the law.
- Don’t close the browser or refresh the page during submission.
- Don’t submit multiple applications with the same ID.
Open Your Account Online
- Click the above link to access the onboarding portal.
- Fill in your personal and contact details.
- Upload the required documents.
- Verify your identity through our secure video or ID process.
- Fill in the account opening required details.
- Submit your signature and receive your account number instantly.